War widow’s $18,000 Centrelink debt
A TRIBUNAL has criticised Centrelink over its handling of the case of a war widow accidentally overpaid more than $18,000.
As the Senate Inquiry into the separate, robo-debt controversy gets underway, the administrative appeals tribunal has published a scathing decision calling on the agency to upgrade its systems after handling the case “badly and inefficiently”.
The case, before tribunal member Donald Morris, concerned a war widow who was receiving payments from the Department of Veterans Affairs after her husband died in 2005, along with the family tax benefit and childcare benefits.
“It is clear to me that the debts came a…
Read the full article at: http://www.news.com.au/finance/superannuation/war-widows-18000-centrelink-debt-waived-as-tribunal-criticises-inadequate-computer-system/news-story/231ed7b8fb6a401e3eebb393ae99d224