A brand’s website needs to perform one of retail’s most delicate balancing acts. Ideally, it should tell a brand’s story and simultaneously maximise e-commerce revenue with a convenient and intuitive product-discovery and checkout process.
In reality, brands rarely manage to accomplish both of those missions. Often, fashion e-commerce sites lean too heavily in one direction or the other: Lush graphics, videos and immersive storytelling might captivate and inspire one customer while…

