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Voice calls are practically extinct—but if you want to stay at the Inn at Rancho Santa Fe’s new Residences & Villas Collection, you’ll have to pick up the phone and talk to a real person. And that’s not all. Prior to checking in, you’ll also have to schedule a comprehensive pre-arrival call.
Is the property—which is celebrating its centennial in 2024—trying to pay homage to the past by shunning modern technology? Not at all. The goal is to tailor the guest…
