Fashion’s Big Opportunity in Reselling the Unsellable

Fashion needs to find a new way to deal with its online returns problem.

At 26 percent, apparel, footwear and accessories face a higher return rate than any other category, according to the return management platform Loop Returns. That number is only likely to increase — in 2023, 18 percent of all online orders in the US were returned, up from 17 percent in 2022, according to the National Retail Federation.

Services to help alleviate this burden, which can weigh on profits and leave brands…