HomeGeneral NewsOne-third of referred telco complaints unresolved

One-third of referred telco complaints unresolved

November 13, 2024

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Telcos are failing to address complex problems for their customers, the sector’s ombudsman says.

By Holly Hales

A third of complaints made by telco consumers to the sector’s ombudsman remained unresolved at the end of the latest reporting period.

The figures, between July and…

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