HomeGeneral NewsIs it down? Strict rules for telcos that suffer outages

Is it down? Strict rules for telcos that suffer outages

April 30, 2025

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Telcos will need to provide users with more info about outages under stricter new rules. (Jack Atley/AAP PHOTOS)

By Jennifer Dudley-Nicholson

Consumers must be told why their phone or internet service has been disconnected during major outages and when they can expect it to return…

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