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Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter.
On 9 January 2024 Allan Evensen, Louis Vuitton’s head of watch after-sales, received a WhatsApp message. It was sent from the brand’s sprawling Piscataway warehouse in the US, asking what should be done with an old, tattered cardboard box, a photo of which was attached.
Not usually consulted on the company’s trash management, Evensen nevertheless opened the…

