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Picture this: You’re checking into The Dorchester’s $40,800-a-night Royal Suite on the eve of the London Marathon. A few hours before arrival, the phone rings. There’s no hot water on the eighth floor, the very one where the…
Picture this: You’re checking into The Dorchester’s $40,800-a-night Royal Suite on the eve of the London Marathon. A few hours before arrival, the phone rings. There’s no hot water on the eighth floor, the very one where the…