The world’s top hotels pride themselves on making the impossible possible. But what happens when guests decide to put that promise to the test?
Such as? How about sunset on demand? Snow in the tropics? Breakfast with a giraffe? For luxury hotel GMs, these wonderfully absurd requests present a rather unique challenge: Just where do you draw the line when your brand is built on saying yes?
As the number of UHNWIs continues to grow (by 2030, Altrata forecasts the global…

