Baltimore reimagines what 911 can do, with $400 million to back it up

BY THE OPTIMIST DAILY EDITORIAL TEAM

In March, mental health clinician Michala Williams met a 38-year-old woman sobbing in the front seat of her car in a McDonald’s parking lot. The woman had called 911. She had children ranging from age two to 22, a fiancé recently jailed, health issues she…

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